Free Shipping
Effective 26 August 2024, orders over $299 (including GST) will be shipped free to Metropolitan Adelaide, Brisbane, Melbourne, Canberra, Perth and Sydney (Sorry Tassie – we love you but you’re so distant), except where the goods are either:
- Bulky
- Heavy
- Dangerous Goods
- Clearance Items
Orders under $299 will be charged freight according to the freight calculator on the checkout page. Freight is automatically calculated based on the size and weight of the products ordered.
Shipping Lead Times
We strive to ship all orders promptly, but please note that delivery times may vary due to factors such as product availability and courier services. During peak seasons like the holidays, shipments might require additional lead times.
If you require your order to arrive by a specific date, please contact our customer support team at customerservice@aimsindustrial.com.au or call 02 9773 0122.
We'll do our best to accommodate your request.
Despatch
We’ll send you an email as soon as your product has been despatched from our warehouse. In busy periods, such as the lead up to Christmas, shipping may take a little longer.
Drop Shipping: Occasionally products will be shipped to you straight from our supplier.
Delivery
Where a tracking number is available, this will be provided to you so that you have as much visibility as possible
- Metro: You should receive within 3 days.
- Regional: Australia is a very big country and the exact shipping time will depends on your location. AIMS Industrial Supplies only uses highly professional freight companies to expedite prompt delivery. Unfortunately, in some extreme situations delivery can take up to 10 days from despatch to arrive.
Note that a number of the products sold on this website are considered “Dangerous Goods” (eg. paint & lubricants) and cannot be sent via air and therefore will need to be shipped via road freight.
If you have placed an order during a particularly busy period (eg Christmas) or during a holiday period then this may delay the delivery.